Grievance Submission & Ombudsman Portal

Submit formal complaints against practitioners, institutions, or ICJ service conduct. Every grievance is handled confidentially by our Independent Ombudsman Cell.

Formal Grievance Submission

Please provide complete and accurate information. Your submission is treated with full confidentiality.

Your Full Legal Name

Email Address (for acknowledgement)

Mobile Phone Number

Grievance Category

Name of Person / Entity the Grievance is Against (if applicable)

Grievance Subject Line

Detailed Description of Grievance

Minimum 100 characters. Include all relevant facts and timelines.

Filing a false, vexatious, or malicious grievance is a disciplinary offence under the ICJ Code of Conduct and may attract adverse action.

Ombudsman Cell

All grievances are reviewed by an independent three-member Ombudsman Committee with authority to summon, investigate, and recommend disciplinary action.

Anonymous reporting available
15-day acknowledgement guarantee
90-day resolution SLA
Appeal mechanism available

Data Confidentiality

Complainant identity is not disclosed to the respondent without prior written consent unless mandated by disciplinary proceedings.

Need Help Filing?

If you need assistance drafting or filing your grievance, contact our Citizen Assistance Helpdesk.

ombudsman@icj-india.org